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Khoros Flow Triggers

Khoros Flow Triggers

Flow always starts with a single trigger. This could be text or another type of event, like sharing a location. Flow features a state-of-the-art NLP engine that can train be trained to understand different types of user input within the context of a conversation.

MeghaD_0-1623750594162.png

 

In the above example, you see a text trigger that is matched when a user sends Hi.

Triggers do not have to be user-initiated. For example, simply opening a webpage or a scheduling service could trigger an event that sends a message.

Adding triggers

To add a trigger, you can simply drag and drop it on the design canvas.

MeghaD_1-1623750595041.gif
 

 

Types of triggers:

The following can be used to trigger a flow: 

1. Text trigger

2. Any text trigger

3. Event trigger

4. Unknown trigger

5. Media trigger

6. Location trigger

7. Timer trigger

We support different triggers, including timers and any text that are used for more advanced use cases. Read more about the different supported messaging channels.

Tags (1)

Khoros Flow Triggers

Flow always starts with a single trigger. This could be text or another type of event, like sharing a location. Flow features a state-of-the-art NLP engine that can train be trained to understand different types of user input within the context of a conversation.

MeghaD_0-1623750594162.png

 

In the above example, you see a text trigger that is matched when a user sends Hi.

Triggers do not have to be user-initiated. For example, simply opening a webpage or a scheduling service could trigger an event that sends a message.

Adding triggers

To add a trigger, you can simply drag and drop it on the design canvas.

MeghaD_1-1623750595041.gif
 

 

Types of triggers:

The following can be used to trigger a flow: 

1. Text trigger

2. Any text trigger

3. Event trigger

4. Unknown trigger

5. Media trigger

6. Location trigger

7. Timer trigger

We support different triggers, including timers and any text that are used for more advanced use cases. Read more about the different supported messaging channels.

Tags (1)

Khoros Flow Triggers

Flow always starts with a single trigger. This could be text or another type of event, like sharing a location. Flow features a state-of-the-art NLP engine that can train be trained to understand different types of user input within the context of a conversation.

MeghaD_0-1623750594162.png

 

In the above example, you see a text trigger that is matched when a user sends Hi.

Triggers do not have to be user-initiated. For example, simply opening a webpage or a scheduling service could trigger an event that sends a message.

Adding triggers

To add a trigger, you can simply drag and drop it on the design canvas.

MeghaD_1-1623750595041.gif
 

 

Types of triggers:

The following can be used to trigger a flow: 

1. Text trigger

2. Any text trigger

3. Event trigger

4. Unknown trigger

5. Media trigger

6. Location trigger

7. Timer trigger

We support different triggers, including timers and any text that are used for more advanced use cases. Read more about the different supported messaging channels.

Tags (1)
Version history
Last update:
‎06-16-2021 12:29 PM
Updated by:
Contributors