Flow always starts with a single trigger. This could be text or another type of event, like sharing a location. Flow features a state-of-the-art NLP engine that can train be trained to understand different types of user input within the context of a conversation.
In the above example, you see a text trigger that is matched when a user sends Hi.
Triggers do not have to be user-initiated. For example, simply opening a webpage or a scheduling service could trigger an event that sends a message.
Adding triggers
To add a trigger, you can simply drag and drop it on the design canvas.
Types of triggers:
The following can be used to trigger a flow:
1. Text trigger
We support different triggers, including timers and any text that are used for more advanced use cases. Read more about the different supported messaging channels.
