Happy to share a tip from our recent redesign and hope this helps I don't think our structure is quite as deep as yours but we did have concerns about the number of clicks a user had to do to get to a board especially if it lived in a sub sub category. We wanted to make it easier for a user to skip a level rather than have to click through every category, sub cat, sub sub cat to get to their board in order to post their topic.  So if I take your example above and relate it to our community and what users can see at each navigation level: Category Example & URL What users can click to navigate to All Categories All Communities  https://community.esri.com/t5/custom/page/page-id/Communities Category A, B, C etc Category A (main menu) On this page we wanted to surface both Category AA and Board A ,B in the same view so users could go directly to the board if they wish.  We also surface the Sub sub cats e.g. Category AAA, AAB if there is a deeper hierarchy so the user can skip Category AA and jump a level deeper.  Products https://community.esri.com/t5/products/ct-p/products In this view we also utilized some custom tabbing to sort All Products which number 100+ into more manageable sub groups  Industries https://community.esri.com/t5/industries/ct-p/industries  Category AA (tile) Category AB (tile) Category AC (tile) Each tile has a hover state which shows either: Sub categories under AA, AB etc (e.g. Category AAA, AAB...) or  Boards (e.g. Forum A, B Ideas A, Blogs A....) Category AAA Industries/ Education/ Higher Education https://community.esri.com/t5/higher-education/ct-p/higher-education Boards (e.g. Forum AA, AB etc) In addition at board level we didn't want users to have to go back to the parent category to go to another board so we added in a "Other boards in this place" so they could also navigate sideways rather than always having to go up to the Category and then go back down to a different board.  https://community.esri.com/t5/arcgis-pro-questions/bd-p/arcgis-pro-questions  We also utilized a megamenu to highlight our key categories (Category A, B etc) and then surfaced the most popular categories in each of those (Category AA, Category AB etc) so that users could just jump into that level quicker and find their board.  Our key complaint prior to the redesign was that it was difficult to navigate our wide and relatively deep structure and understand the hierarchy. Now after 3 months we've not heard any feedback on this topic so it seems like people are getting to where they want, understand our structure and aren't having to do too many clicks to get there.  Good luck on your redesign.  ... View more

Schade, dass Sie nicht teilnehmen konnten. Wir möchten dieses Jahr weitere dieser Veranstaltungen planen und werden Sie informieren, sobald wir weitere Informationen haben   ... View more

Interesting.  In Khoros JX community you can @mention a user and when you type in @username@domain.com it will find a corresponding user if the partial email matches and allow you to @mention the user.  It doesn't confirm the email address and changes to the username once you select it from the pop-up It's not necessarily "Searching" in the context mentioned above but is very valuable if you're trying to locate someone who's username has changed or they might have multiple accounts.   for example fluffykitty123456789@gmail.com and fluffykitty123456789@yahoo.com Definitely doesn't guarantee those two people are the same person but usually there are other indicators that corroborate that they are and then you can help the user focus on one account going forward if merging isn't possible. ... View more

Hm, I doubt that transferring posts of a deleted user to a "shadow account" would meet GDPR requirements. What about offering to retire from the community instead of deleting an account? Likewise former Khoros employees here in Atlas, it would be obvious that these accounts are not active anymore. In the process, personal data in the profile could be deleted, a neutral avatar picture selected .... That should be possible but leveraging the API. But maybe this goes into the wrong direction... ... View more

We are currently in process of expanding label usage within certain boards as a means to filter. However, we are running into some challenges as there seems to be limited content management capabilities, specifically we have not found a way to remove labels aside from one by one. Has anyone found a method to remove labels in bulk (similar to how tags can be removed)? This constraint and others, as @Wendy_S mentioned, prevents us from being able to scale the usage across a large community. Are there best practices to share on managing labels and the corresponding content management of topics with labels? ... View more