About Toby

Toby

I will give it a shot - I entered the SSO ID, deleted the final number, then added it back in - fingers crossed. Toby

Toby

Thank you @tyw I have bounced between 2 SSO IDs without luck. Will try the incognito route. Before I opened a case, I wanted to ensure I have turned over all the stones. Cheers!

Toby

Good day everyone, I have a community member who changed their name so we needed to update their email and username. I have also gone to Mod Tools to update their SSO ID. Each time the member tries to log in, they are asked to create a new username: they are not recognized. I can search for and find the member by their new username and email, but they cannot log in. Here are the resources I have tried: https://community.khoros.com/t5/Single-Sign-On-SSO/Change-an-SSO-user-s-email/ta-p/108911 https://community.khoros.com/t5/Single-Sign-On-SSO/Change-a-user-s-SSO-ID/ta-p/124139 Have you encountered this? How did you overcome it? Thank you for your help and suggestions! Cheers, Toby

Toby · ‎10-02-2019

Thank you @StanGromer I will send a DM. Toby

Toby · ‎10-02-2019

@StanGromer Blogs and forums are used differently, but the communication element should exist in both - I really don't get why this is not the case. This is more for Lithium than you - communities are not just for posting and sharing info - the real benefit comes from relationships that are built out of conversations. The current functionality makes this difficult. 😞

Re: Please Help - Community Member not recognized (SSO issue?)

Re: Please Help - Community Member not recognized (SSO issue?)

Please Help - Community Member not recognized (SSO issue?)

Re: Adding replies to a Blog - Your assistance please

Re: Adding replies to a Blog - Your assistance please