About Toby

Toby

Thanks @StanGromer - I figured as much; thanks for the confirmation. Cheers, Toby

Toby · ‎04-30-2020

Good day everyone, I would like to utilize Value Analytics to collect community satisfaction and would like to hear your best practices. Is it possible to customize the Khoros ‘Community Experience’ survey questions? May I change the template? What are your best practices for frequency? Thank you, Toby

Toby · ‎04-13-2020

Hi everyone, Closing the door on this. Here is what I did: Have the user complete that new registration process when triggered to do so In Mod Tools, view the new account and capture what their new Unique SSO ID is on that new account At the end of that new SSO ID type ‘archive’ so that you can use the ID on the historic account Example: ad6e97cd-29d9-91e6-4935-4e15a0230f97archive Take that SSO ID (less ‘archive’) from the new account and apply it to the account you would like to preserve Example: : ad6e97cd-29d9-91e6-4935-4e15a0230f97 The user is all set because the unique SSO ID associated with the new email has been applied to the historic account. Cheers, Toby

Toby · ‎04-07-2020

Thanks @lilim could the fact my community be private be an issue? Have you seen this: https://community.khoros.com/t5/General-system-setup/Set-up-RSS-feed-subscriptions-for-private-forums/ta-p/116369 Cheers, Toby

Toby · ‎04-06-2020

Good day everyone, I have community members trying to pull content from my gated community via "Subscribe to RSS feed" When they select subscribe, they get the following error message: " This XML file does not appear to have any style information associated with it. The document tree is shown below." I have RSS enabled within Community Seems the URL generated has errors in it. Has anyone encountered this and how did you repair it? If you are successfully using RSS, how did you enable it? Does the fact that I have a private community impact the ability to use RSS? Thank you, Toby

Re: Your Assistance Please: Customizing the ‘Community Experience’ survey

Your Assistance Please: Customizing the ‘Community Experience’ survey

Re: Updating a community member's email

Re: RSS feed error: This XML file does not appear to have any style information associated with it.

RSS feed error: This XML file does not appear to have any style information associated with it.