Some time ago, we hosted our very first On Air with Lithium Hangout . Now, we're bringing it back, and will be kicking off with some exciting new updates!
In this day and age, it's important to be able to provide the right content at the right time. With any communities, that can be a challenge--think blogs, TKB articles, and so on. How do you begin to manage that? What are some best practices? Join our team as they share their tips. We’ll also provide a look back at some recent accomplishments and a peek into what’s on the horizon for Lithium docs.
How It Works
We held the Hangout on August 26th at 11am PT. Missed it? No problem, just watch the video below!
@JennC (Community Manager)
@AndyK (Team Lead, Moderation Services)
@JohnD (Sr. Documentation Manager)
@JeffS (Director, Global Customer Support)
@SuzieH (Senior Technical Writer)
Have questions for the team? Ask us anything by posting a comment below, or tweet @LithiumTech during the event using #OnAirWithLithium.
Have ideas for future Hangouts? Share them in the comments below!
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We'd like to take a moment to celebrate our top contributors for July.
@JasonHill led the pack for the month, particularly in his help in the Support Forum. @VarunGrazitti hit a milestone with 100 accepted solutions. Lastly but certainly not least, we'd like to recognize @Claudius for his contributions in Product Ideas.
Along with these great contributors, we also have some new features we've added to the Lithium Community:
Document viewer (open beta): you can now view documents in an online viewer, instead of having to download them
Private message search: When you search in the community, results from your private messages will also show. You can also filter by private messages when using the search feature.
Documentation structure: Documentation structure now reflects manual ordering of TKB articles. Much thanks to Glowing Blue for their excellent work on this.
For more information on these features, please reference our release notes here.
Congratulations once again to our top contributors! We look forward to what August will bring.
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