It’s time to party and celebrate our 2018 Lithy finalists!
If you’re attending CX Live in Austin this year, you’re invited to the Lithy party! If you attended last year’s ball, you know what a treat it was to join this night of celebration. Cocktail attire…champagne…trophies…glitz & glamour. So, dust off your favorite party outfit, because we’re back to welcome you to another spectacular party! Let’s celebrate and recognize the digital elite and see who takes home the highly-coveted Lithy trophies. Enjoy festive Tex-Mex specialties by Pink Avocado.
When: October 3, 6 - 9pm CDT
Where: The Belmont - https://thebelmontaustin.com
There is no cost to attend this bash. All those registered to attend CX Live are invited!
Our 2018 Lithy finalists are:
Recognizes a brand that creates consistent, frictionless customer experiences across digital touchpoints. Demonstrate how leveraging technology has powered a successful holistic approach to delivering world-class digital customer experiences.
Rogers (Fido), USAA, Upwork
Social Marketing Champion
Recognizes a social campaign that has successfully acquired customers, served customers and/or grew a customer base. Include the campaign goal, strategy, target audience, success metrics and the social technology that powered the campaign.
DTAC, Samsung EU, Cultura
Social Support Champion
Recognizes a brand that has executed excellent social customer support at scale. Features the brands who are engaging customers quickly and at the customer’s desired time and place, and how social care teams have reduced service costs and increased customer satisfaction.
Telstra, Sprint, Constant Contact
Surprise & Delight
Recognizes a brand that is just awesome on social media. Celebrates the brands that go the extra mile to ‘surprise and delight’ customers on social media and/or generate a positive impact on a local, national, or global level leveraging social media.
United, USPS, Cisco Meraki
Digital Design Excellence
Recognizes a brand with the most impressive and engaging design on digital as well as a beautifully designed UI with consistency across devices and networks (could include website, community, social channels).
BarclayCard US, Transamerica, Thumbtack
Support Savings Titan
Recognizes a brand that has best demonstrated significant bottom-line cost efficiencies and support savings for their business. Submissions should include the technology used and monetary savings for the organization.
F-Secure, Tableau, Sky
Recognizes a brand with the most impactful topline business results across social and digital platforms. This category requires the company to include metrics to showcase the results achieved. (e.g. ROI, sales revenue).
Comcast, Tealium, Upwork
B2B Community Innovator
Recognizes a B2B brand that is on the bleeding edge of offering rich, immersive, and inventive community experiences.
Cisco- JX , ServiceMax, Alteryx
B2C Community Innovator
Recognizes a B2C brand that is on the bleeding edge of offering rich, immersive, and inventive community experiences.
Comcast, Microsoft BI, TalkTalk
Nominated and recognized @ CX Live.
Check out our CX Live site for full details on sessions, speakers, venues, lodging, and more!
FAQs for the Lithy Party:
What’s the dress code?
There is no official dress code - come as you like in what suits you best. However, as this is a celebratory night, you’re likely to see some Lithium folks in cocktail dresses and button downs, and cowboy boots are encouraged. Come as you please; just dress for the beautiful Austin nighttime temperatures.
I’m a Lithy nominee- what should I expect?
All 2018 Lithy nominees will receive VIP treatment for the night…we will honor those nominees throughout the night and on stage. When it's “Lithys Time,” grab a spot near the front of the stage. Check, and double check, your hair, makeup, and wardrobe in case you are called up to stage as one of our esteemed winners! Regardless of the outcome, you and all the nominees are the stars of the night, so get ready to celebrate!
What happens if I win a Lithy?
Twelve elite winners, selected from submissions spanning the globe, will be announced on stage to accept their trophies. If your brand’s name is announced as a winner, march on up to the bright lights on stage to receive your trophy and your rightful applause (but unlike the Oscars, there won't be any speeches necessary!). Right after the awards ceremony concludes, we'll snap a group photo of all the 2018 Lithy winners so be prepared to come back on stage.
I don’t even know what a Lithy is. Should I still attend?
Absolutely. This party is for all Lithium customers, employees and VIPs. You'll be sure to want to participate in the Lithys next year after you get inspired by this year’s nominees. Consider this an opportunity to build personal and professional friendships, a night to enjoy Austin’s finest drinks and eats, and to "be in the room where it happens"!
Should I arrive hungry?
Yes! While it won’t be a sit-down dinner, there will be a variety of heavy hors d’ouevres, interactive food stations and dessert as well as an open bar. We encourage you to bring your appetite and indulge.
Do I need to bring anything?
Just your ID for the check-in desk and your gorgeous self. And of course your smartphone if you'd like to live-tweet the winners!
Is there a cost to attend this bash?
No. There is no cost to attend, but space is limited. So reserve your spot today!
My question isn’t answered here. How can I get an answer?
Just post your question in the comments below or email firstname.lastname@example.org. We’ll get back to you quickly!
See you soon at the CX Live 2018!
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Online voting opens on Wednesday August 22nd at 5:00 a.m. PT and closes Friday August 31st at 5:00 p.m. PT.
Year after year, we become even more impressed with the Lithy Awards entries; 2018 is no exception. Brands continue to up the ante when it comes to delivering stellar digital CX. In fact, the Lithy Award competition has become so fierce that we’ll need your help identifying the best of them.
Here’s what you need to know to cast your vote:
On August 22, at 5:00 am PT, online voting opens. You will be able to view your entry and all other entries, plus vote for your favorites.
If you don’t have a login, please take a quick minute to register here.
Each registered user can give one kudo (vote) per entry.
Winners are not selected on kudos alone. Selection of winners is a two-step process: a combination of the popular peer vote on the Lithium Community and through final selection by the judging panel who will look at the spirit of the story, the results submitted, and evidence to back up the submission. Winners will be announced on October 3rd at CX Live.
Online voting closes on August 31, 2018 at 5:00 pm PT.
The 2018 Lithy winners will be recognized and celebrated at CX Live. It’s a celebration and networking party you won’t want to miss.
Winners from across the globe will be honored at CX Live roadshow events respectively.
Don’t forget to rally your colleagues and business partners so they can vote for your submissions from August 22-31.
Best of luck, and we hope to see you at CX Live!
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Trying to submit your Lithy? You’re in luck, because the Lithy Award submission deadline has been extended to August 17th.
You now have another week to add some final finesse to your entry and submit. And if you already submitted, KUDOS! Feel free to refine your submission if need be, and pursue another award category!
If you’re still on the fence, here are four reasons why you should take the jump and submit:
Industry acknowledgement: With all of that comes the well-deserved industry recognition. The standout winners are selected by popular vote on Lithium’s community and through final selection by our panel of prestigious judges. Check them out here!
Tell your story: Your Lithy submission is the chance to narrate your story. This is your chance to demonstrate your overall vision and strategy, along with all the outstanding results you’ve worked so hard to achieve. Take some tips from the expert @Fellsteruk who took home the "Digital Design" trophy last year.
Show 'em who is boss: This is the perfect opportunity to put your results on paper. After all, when will you actually push yourself to do it? Leverage this asset to highlight your team’s achievements to your peers, executive team, and business partners.
Let's see you on stage: This year, winners will be celebrated at CX Live in Austin... and you won’t want to miss it! Lithy submitting brands are guaranteed a spot at this awards ceremony bash, so save the date:
October 3 &4, 2018
Good luck in your quest to win a Lithy! We look forward to receiving your submission by August 17th. And for more information on how to submit, click here.
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