About kgroneman

kgroneman

Hi @sarajaynerow , it appears your issue may be related to this one that I went to support for, and they told me to create an idea so I did: https://community.khoros.com/t5/Li-Product-Ideas/Fix-handling-of-quoted-text-in-email-notifications/idi-p/522385

kgroneman · ‎04-22-2019

@StanGromer FYI I received a definitive answer from support on whether or not spam needs to stay in quarantine: "Spam does not need to stay in quarantine for the spam system to function or update. What's important is that the content either automatically or manually be marked (as spam or not spam) and sent to quarantine, but after it's in quarantine what happens with it does not matter. "

kgroneman · ‎04-22-2019

@GlennD Check ADMIN > USERS > PROFILE DEFAULTS and look at your user name for deleted accounts. I've found this is used for more than just deleted accounts, it's used also for accounts that are not logged in. See if it matches the user ID for what you see:

kgroneman · ‎04-16-2019

I'm not seeing that. Is there any scenario where this shows up such as logged on vs. not logged on, different browser, etc. Have you tried looking at it in an incognito window (chrome) or private browsing window (Firefox)? It's probably an anchor link, not a hashtag. Anchor links tie the URL to specific anchor locations on a page. Another possibility could be javascript on the page (do you have any javascript adds on the page?)

kgroneman · ‎04-16-2019

Example? Is it the hashtag like you see in this URL for your post? https://community.khoros.com/t5/Li-Discussions/Hashtag-in-url/m-p/521069#M7181 which indicates the place the browser is supposed to point to?

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