About mvanpelt

mvanpelt · ‎10-09-2018

I have two customers that have subscribed to our Product News board. They are not receiving the subscription email notifications. I have validated that they are in fact subscribed, and also validated that each of their profile settings accurately are set to receive notifications immediately. Is there anything that could be happening with spam filters and how would you recommend our members address this?

mvanpelt · ‎09-12-2018

Super helpful @CarolineS Thank you for such a detailed response!

mvanpelt · ‎09-12-2018

I am wondering if there is a way to exclude a user group from this report (ie. Seismic members). The top 10 contributors are from our own company. I only want to review the user group 'Customer Members'. Thanks @CarolineS!

mvanpelt · ‎09-12-2018

I am wondering what LSI report people are using that is most reflective to identify those Community members that are most active/top contributors? Our customer marketing team is looking to identify potential customer community members that would be interested in speaking engagements. We'd like to reach out to our Community members that are most active/top contributors (be it in the discussion forums or IDX) and I need to know what report most accurately would paint this picture for us. Thanks!

mvanpelt · ‎09-11-2018

Our Product Idea Exchange posts requires a predefined label to be applied. How do we restrict a user to only apply one label versus multiple labels? Thanks!

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Date Last Visited	‎05-12-2021 11:22 PM

Community Member Not Receiving Subscription Notification Emails

Re: Lithium Data

Re: Lithium Data

Lithium Data

Restricting Number of Labels Allowable to Apply to Idea