About jamiemccardle

jamiemccardle · ‎09-29-2021

I just talked to Sales. We're scheduling a demo and gathering more information on Walkme next week. I'm curious if it's easy to setup and manage in the Community. Also, can it be applied to more than one page? For example, can I have a separate walkthrough for forums, knowledge bases, blogs, case portal, and the home page? Has anyone used a different company? I saw Pendo offers a similar option.

jamiemccardle · ‎09-23-2021

During Khoros Engage, I saw a Community that had pop-ups when you first access their Community to guide you on how to use it. Schneider Electric Exchange - Community.exchange.se.com Has anyone added something similar to their Community? If so, how did you add this?

jamiemccardle · ‎09-21-2021

If we use the workspace for our company that means that our customers cannot benefit from the slack integration since we won't be adding them to our Slack workspace. Is that correct? Is there another option to make quick actions available to customers through an instant message platform such as Slack?

jamiemccardle · ‎09-21-2021

I set it to 0 (No time limit) for customers that our considered Support contacts or their company has given them escalated access to our site. We have it denied for users without roles in our Community.

jamiemccardle · ‎09-20-2021

I am curious if the Slack integration requires a specific slack space or can customers who use slack with their companies also use their space to integration with the Community without us having to add their space. Does anyone know?

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Re: Adding Walkthrough Pop-Ups

Adding Walkthrough Pop-Ups

Re: Slack Integrations Question

Re: How to Set Time Limit for Edits on Posts

Slack Integrations Question

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