Data within LSI still isn't correct. It's not showing the data for 48 hours for some users. I guess I'm going to have to create a Support ticket. It seems that Khoros support is slower to respond and cases stay open for months without a resolution. I was hoping they would notice the LSI issue for multiple people and work to resolve it.
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Thank you for your response! @Parshant Our Community has a drop-down titled Product Support. We provide a list of products within our company. When we create a new category within the product category, the product is no longer listed in the Product Support drop-down menu. Here is an example: There is a Product Support at the top of our Community menu. When I hover over Product Support I should see products A, B, and C in that order. When I add a category to product B in Community Admin to house multiple sections of knowledgebase articles or a knowledge base article and a forum, the name of product B no longer appears in the Product Support down-down menu for customers. Customers can select the white space in the Product Support drop-down menu and be directed to the page for Product B, but the title for Product B isn't shown. If we edit the name for the category, even if it is just retyping the same name, the name of Product B appears in the Product Support drop-down menu again.
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