Many brands have figured out how to earn or buy clicks on Facebook and Instagram. But it’s getting harder than ever to get attention, so why stop at just clicks? Commerce and advertising should be conversational, using digital messaging and AI-powered chatbots to drive deeper engagement, higher conversion rates, and ultimately more revenue—all on the messaging apps customers use daily. Join us Wednesday, September 8 at 1pm ET / 12pm CT for our webinar on Adweek.com, "Why Conversations, Not Clicks, Create Conversions." Khoros experts, @JoshSn  and @GenevieveJooste, will discuss how to create seamless messaging experiences that increase conversion rates, retention, satisfaction and loyalty. You'll learn:  How conversational sales and marketing journeys work How to get started with AI chatbots and rich content on Facebook Messenger What existing metrics to watch, and new metrics to build Register here to reserve your spot! ... View more

Social audio platforms are driving a renaissance of community – evolving the way that we find and engage in niche moments and interests with those around the world. Hear from the Khoros Strategic Services team on our Twitter Spaces debut about this evolution and what it means for your brand. Please follow @khoros on Twitter to join from iOS or Android. Thursday, June 3rd, 2021, 11am-12pm CT Speakers from our Strategic Services Team: @AnastaciaD  @CarolineFo  @CruzR  ... View more

Social audio platforms are driving a renaissance of community – evolving the way that we find and engage in niche moments and interests with those around the world. Hear from the Khoros Strategic Services team on our Twitter Spaces debut about this evolution and what it means for your brand. Please follow @khoros on Twitter to join from iOS or Android. Thursday, June 3rd, 2021, 11am-12pm CT Speakers from our Strategic Services Team: @AnastaciaD  @CarolineFo  @CruzR  ... View more

Mature, advanced communities are much more than a support forum. They thrive because they engage people to share knowledge, experiences, and resources.  Building a strategic community that drives customer experience, product use, and operational efficiency is not easy, but it’s also not out of reach. It can have a broad, meaningful impact across your company.  So what are the key characteristics that define a strategic and mature online community? We’re sitting down with Rachel Happe from The Community Roundtable to discuss their State of Community Management Report for 2020 and what they found when comparing Khoros Communities to other advanced online communities.  During the webinar, we’ll discuss:  How strategic maturity comes from visibility and connection to multiple teams Influence of operational investments and good governance Connection between community engagement and value Join @JacobBo and Rachel Happe on September 17th at 11am CT to learn more. Save your seat here ... View more