Take a look at this article: https://community.khoros.com/t5/Community-FAQ-s-from-Support/What-does-the-quot-Request-Entity-Too-Large-quot-error-message/ta-p/84234 An oversized cookie might sound delicious, but sometimes, it's just too much... We ran into the same issue back in 2020 using our "old" SSO method and had to have Khoros increase the Apache header size to accommodate an ever-growing range of authenticated tools packed under the same cookie. It pretty much solved our issue, and it hasn't come back up since we moved to Azure SSO. The workaround (prior to a support case) was to have the user delete their *.ourdomain.com cookie from the browser. -Drew ... View more

Hopefully this will get you started, Austin: https://<YOUR_COMMUNITY_URL>/api/2.0/search?restapi.session_key=<YOUR_SESSION_KEY>&q=SELECT subject, board.id, author.login, post_time, view_href FROM messages WHERE visibility_scope='draft' Need your session key? https://<YOUR_COMMUNITY_URL>/restapi/vc/authentication/sessions/login This is going to dump all draft articles, site-wide, to the screen in JSON format. Just save a copy and get ready to do some Excel magic to get it into a usable format there. Google will lead you. Now, if someone can teach me a way to get this API output in csv or something more friendly without needing to convert, that would be awesome! ... View more

Fair point. The analytics scripting doesn't run unless users opt-in with our OneTrust implementation. So, while its present in a JS variable, it isn't extracted nor is it forwarded. ... View more

That's an important call-out, @SyedSa. I did know about this. The information I'm adding isn't available in the standard data layer, like the SSO ID and the User Type, for example. A couple of items are duplicated, but that's done in order to fit the structure our application is looking for. ... View more

I created a relatively basic datalayer that a couple of our analytics platforms are able to use. It's a javascript-based component that is added to the page header. There are some extras there that we aren't using right now (like Category), and I've shared the contents of the component below. custom-analytics-data-layer_js <#import "custom.common-helper" as commonHelper > <script type="text/javascript"> <#if user.anonymous> <#assign user_sso_id = "Anonymous"> <#assign user_type = "" /> window.username; <#else> <#assign user_sso_id = 'SSO_Missing'/> <#assign query = "SELECT sso_id FROM users where id='${user.id}'"/> <#assign SSORes = restadmin("2.0","/search?q=" + query?url) /> <#if SSORes?? && SSORes.data?? && SSORes.data.items?? && SSORes.data.items?size gt 0 && SSORes.data.items[0].sso_id??> <#assign user_sso_id = SSORes.data.items[0].sso_id/> </#if> <#assign window_username = user_sso_id> <#assign user_type = commonHelper.getUserType(user.id) /> window.username = "${window_username}"; </#if> var digitalData = { "page": { "pageInfo": { "pageName": document.title }, "category": { "primaryCategory": "", } }, "user": { "userType": "${user_type}", "userId": "${user.id?c}", "loginId" : "${user.login}", "sso_id" : "${user_sso_id}" } }; window.digitalData = digitalData; window.userType = digitalData.user.userType; </script> commonHelper is used to get the userType (employee/partner/customer/guest/etc. based on roles and might not be relevant for you. I'm curious what others might be doing here that we could or should add. EDIT: Sorry the formatting didn't paste in here. Can share as a txt file if desired. ... View more