About Drew_C

Drew_C · ‎03-08-2021

1. It appears that our Digest Subscription Notification email will include the entire text of a post, no matter how long it is. Is it possible to show the first 1-3 lines as well as a link to read the rest of the post in the Community? 2. Is it possible to include images or gifs in the Digest Subscription Notification, or in a General subscription notification [immediate_general.text]? If not, might this be added in the future? Hi @Ellen_G, It sounds like Q1 has already been answered by others here. I also don't know of a way to summarize or truncate long messages. Q2, however, is one that is ultimately controlled by user settings. https://community.khoros.com/t5/user/myprofilepage/tab/user-subscriptions:email-settings I don't think this can be configured as an admin for all community members and I'm unsure what the default setting is for new users. Support may be able to flip that switch for you though. Hope this helps!

Drew_C · ‎03-01-2021

The Khoros Documentation recommends 72x72px. The ones we've created recently are 144x144px and work fine. I've been using SVGs, which led to finding a bug that has since been fixed in v21.1 regarding display of SVG badges.

Drew_C · ‎02-23-2021

Hi Caroline! I'm pretty sure, unfortunately, that's a no. We had to abandon using the TKB format for one of our projects because of this limitation. I think this idea applies: https://community.khoros.com/t5/Khoros-Communities-Ideas/Move-forum-posts-to-TKB-Knowledge-Base/idi-p/233429 Can you do it through KB Nominations with an intermediate step to a discussion board: https://community.khoros.com/t5/Support-Forum/Move-convert-discussion-posts-in-bulk-to-knowledge-base-board/m-p/215357 Hope this helps! -Drew

Drew_C · ‎02-23-2021

Well this is just cool. Glad to see the launch of the Titans program (and to be part of it!). I was looking through the program page and the thing that stands out the most is that a lot of my fellow Titans profile pictures need to be updated 🙂

Drew_C · ‎02-03-2021

I'm a better hands-on troubleshooter, but here's a few top-of-mind thoughts on what to check. First thing to check is if the offset you're seeing is in the logo image itself. If so, you'll need to trim and re-upload the logo. Inserting a negative margin/padding/position in CSS is an option, but I don't recommend that. If you right-click the logo, you should be able to get into the element inspector and if you're comfortable tweaking the CSS there, you might be able to find what you need to change in the actual site CSS. Every site is different and it's not easy to explain generically. 😎

Online Status	Offline
Date Last Visited	Thursday

Re: Email Notification Improvements for Khoros Communities

Re: Badge Sizing

Re: Can I move a blog post into a TKB?

Re: Announcing the Khoros Titans Program

Re: Company logo placement