About karolinalinda - Atlas

13 hours ago

Esteemed Contributor

Member since

148 Posts
150 Kudos Given
4 Solutions
188 Kudos Received

Yes, that's the problem We have the email and SSO ID and no option to delete that since the user didn't provide the username. I'll follow up with Support then. Thank you, @tyw!

hi @tyw, Thank for the hint. Unfortunately, I'm not able to see the account because that user didn't create a username... I even downloaded the member report from analytics, but no hints there either...

Hi Khoros experts, I got a request to delete all information about a particular user. That user doesn't have a username as he registered partially, but his email and SSO ID exists in Community. How to delete such an account? Thanks, Karolina

We removed macros from the user profile - Khoros Support can switch this tab off 😉

Hi @brittanycarmona, We have an FAQ (reusing some of the Khoros ready-to-go content) and a Community User Guide (created by ourselves). I like your idea of Community tips 🙂 Good luck! Karolina