Hello everyone,    A bit of background: we have a closed community that only customers that have an entitlement with one of our products can access. Some of theese users are sub contractors, and sometimes, only after a year they have to change accounts because they will work for a different company after a project is finished.  So because of this, a lot of times, they have to restart their accounts from zero, which can be frustrating.  Before, here in the community, I asked if anyone knew how to merge accounts to avoid this happening and for now only PS in Khoros can do this (if anyone knows how to do this via api, or any other way, it would be cool to know).  But we were thinking of just assigning the badges and ranks manually to these users when they change, so even if they lose their old posts, at least they keep their activity.   I wanted to ask if you think this is a good behavior? What do you do if you have similar case to this?    Thank you so much for your time and attention.    BR, Adriana ... View more