Unfortunately, we don't have an option to send a published article back to drafts. I suggest you post this in Community ideas so that if it gets enough attention, our team will have a look at this request.
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Hi @brittanycarmona - When we first went live, I had produced 4 documents to assist our customers/users. Moving forward, as I learn and take my own admin notes, I develop customer-facing info in parallel. My most recent -- which is still not complete -- is getting ready to deploy Group Hubs. As I was developing the internal training for the Owners, I realized I should develop something on customizing signatures. I have the process in an internal doc for our employees, so it's just a matter of cleaning it up for customer-facing. I also realized I had referenced our company logo image, which I had previously loaded, so a second topic on image loading and managing would also be helpful. Now I have 2 new, general topics that will have double-use, as it will be part of the Group Hub Owner training. During this process, I also found a bug in how we set up our ranking (despite very little change from OOB and working with Khoros pro-services). As that is resolved, I believe there is a 3rd topic, which is more details on how ranking works. Finally, we still have the OOB Help, but it really needs some updating. There is some very good content in here, but some is out-of-date and other doesn't match.
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