ContributionsMost RecentMost LikesSolutionsClose the loop with Khoros Care for your CRM The NEW CRM Connector enables agents to manage CRM records and cases while managing omnichannel conversations with customers. Spring Innovation Release: Approachable AI, true omnichannel customer service and happier agents Happy agents make happy customers. Here's how to make that happen... Autumn Innovation Launch: Embedding ease and trust into every engagement Want to win the customer experience battle? Add these tools to your arsenal.