Agents can respond in any language. The user interface, or what the agent sees for buttons and instructions, etc. can be in English, German, French, Portuguese or Spanish. It also might be valuable for you to know that we will auto-tag posts that have any of the following languages: English, German, Italian, Spanish, Portuguese, French, Dutch, Chinese, Tagalog, Korean and Japanese.
Additionally - you can have a look at this thread for detailed information: https://community.lithium.com/t5/Support-board/How-many-languages-are-supported-in-LSW/m-p/95418/highlight/true#M6465
Please, let us know if this is answering your question.
Kind regards, Damian
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