Hi Team, I have similar requirement. We have a team of 6 members who will be looking at the community forum threads. Currently, we are not able to track who is working on which issues. Is there any possibility to integrate the forum threads into Jira or any taskboard so that we can internally track and assign the thread to appropriate users to logically close the issues?  ... View more

@ClaudiusH Hey Lithium team, hoping someone can still help. We can't get this working because Smiirl is requesting a very specific format for the response, and as I understand it, the response Lithium provides can't be altered.  Did anyone get this working? From Smiirl: "I am afraid the only format our Counter can accept is the following: {"number":1}. You cannot, unfortunately, use the following response : {"response":{"status":"success","value":{"type":"int","$":34}}}. I don't know if you took a look at the following documentation, to build you JSON url: https://medium.com/@m_nebra/bootstrapping-your-company-counter-22f5d4bc7dd4 " Smiirl is expecting a response formatted as such: {"number":2} How can this be accomplished?   ... View more

@ClaudiusH Thanks for your reply. Yes we are considering providing paid content which would sit alongside the core community (this would remain free)  and would like to see customer's subscription status be reflected on community so we can manage access to paid content. I understand exactly what you are saying with regard to organic traffic and quality of paid content though. The suggestion of SSO could be a possibility for us.   @PaoloT Thanks for your reply. yes the system that you have described is what I was thinking of. The SSO was something we decided not to do for a few reasons but may be worth us investigating again.  ... View more