@gelenevuong At this time there is no functionality to be able to search by case number or keyword, I have passed this feedback on to the team to see if we can get it implemented at a later date.
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Hi @ulli
Thank you for flagging this issue to us, our profile plus team have been made aware that connecting a social network to the Klout network on a Lithium community is currently causing issues.
There is a fix in the pipeline for this and we hope to deliver this fix very soon.
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@miles & @Fellsteruk I have sorted out the case portal access, can you take a look and confirm that you are now able to see the case portal?
You can get there by using the drop down menu above, click on Knowledge & Support.
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