@HelgaMarieAuranWhat Khoros has baked in is probably better - Google Analytics is really for the rest of us that can't take advantage of the Khoros email analytics I would say (Which seems to be the majority unfortunately). Various technical reasons prevent it. ... View more

We currently have our Aha! Ideas board embedded in an iFrame. It's not an ideal experience for many reasons. Has anyone been able to integrate Khoros Ideas with Aha? ... View more

Hey, wanted to post myself and see if gender neutral emojis are supported, or will be at some point as now they're showing in two icons For example:  🧑‍💻 (technologist) ... View more

hi @StanGromer, Great question and we would be interested in a solution as well. As for the user profile, we also do have a badge for completing your profile. The biggest challenge we face is awarding community members with badges for particular activities: sharing product tips, participating in Community challenges, etc. Why? Because we can introduce a badge only once and assign it to particular users only once. If you have a better solution in place (I'm wondering how Khoros is awarding the Titans badges ;)) - I would be happy to learn more! Cheers, Karolina ... View more

We have engineers proactively mark posts as solutions when a valid one is provided by a community member. The latest challenge has been to determine how many Solution should be coming from Support engineers or other employees versus other community members. Currently our estimate is that 25% being provided by employees overall should allow for other community users to participate and share their knowledge. We are also questioning if implementing a waiting period before having employees answer posts is the best approach to staying at the "25% solutions provided by employee" target.  Anyone has implemented a waiting period or worked out these targets? Thoughts? ... View more