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LorraineF
Friday
  • 43 Posts
  • 43 Kudos Given
  • 0 Solutions
  • 101 Kudos Received
Member profile

Linkedin Integration Button Missing

LorraineF
Valued Contributor
2 weeks ago
2 weeks ago
Hi I'm exploring the possibility of pulling Linkedin posts into care however, the add buttons on source integrations do not give me Linkedin as one of the options.   Any ideas? ... View more

Re: Instagram Direct Messages

LorraineF
Valued Contributor
‎03-02-2020 08:50 AM
‎03-02-2020 08:50 AM
Bumping this to see if anyone can help? ... View more

Instagram Direct Messages

LorraineF
Valued Contributor
‎02-19-2020 07:57 AM
‎02-19-2020 07:57 AM
Hi I know that this has been raised before but is it possible to pull in Instagram Direct Messages?   We post publicly but there are times when we need to customers to contact us privately.  Seems a little crazy if we can't?? ... View more

Re: Autoreply on Private Messaging

LorraineF
Valued Contributor
‎01-04-2019 02:29 AM
‎01-04-2019 02:29 AM
Hi originally this was set up with Twitter but they no longer support it.  However, we do have a set of templates that we set up with help from our account manager. These are based on the most popular questions that we need to ask our customers.  Hope this helps ... View more

Re: Redefining Customer Engagement: Lithium and Spredfast Joining Forces

LorraineF
Valued Contributor
‎09-07-2018 08:44 AM
‎09-07-2018 08:44 AM
Excited to see what this brings to Social ... View more
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