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LorraineF
Thursday
  • 44 Posts
  • 49 Kudos Given
  • 0 Solutions
  • 103 Kudos Received

Re: Instagram Direct Messages

LorraineF
Trusted Contributor
‎06-22-2021 10:25 AM
‎06-22-2021 10:25 AM
Thanks for the information.   We managed to get on the early trial and everything is working well so pleased to hear the rollout is on the horizon. ... View more

Linkedin Integration Button Missing

LorraineF
Trusted Contributor
‎02-19-2021 07:48 AM
‎02-19-2021 07:48 AM
Hi I'm exploring the possibility of pulling Linkedin posts into care however, the add buttons on source integrations do not give me Linkedin as one of the options.   Any ideas? ... View more

Re: Instagram Direct Messages

LorraineF
Trusted Contributor
‎03-02-2020 08:50 AM
‎03-02-2020 08:50 AM
Bumping this to see if anyone can help? ... View more

Instagram Direct Messages

LorraineF
Trusted Contributor
‎02-19-2020 07:57 AM
‎02-19-2020 07:57 AM
Hi I know that this has been raised before but is it possible to pull in Instagram Direct Messages?   We post publicly but there are times when we need to customers to contact us privately.  Seems a little crazy if we can't?? ... View more

Re: Autoreply on Private Messaging

LorraineF
Trusted Contributor
‎01-04-2019 02:29 AM
‎01-04-2019 02:29 AM
Hi originally this was set up with Twitter but they no longer support it.  However, we do have a set of templates that we set up with help from our account manager. These are based on the most popular questions that we need to ask our customers.  Hope this helps ... View more
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