About JakeR

JakeR · ‎05-18-2019

For the first question, I believe the easiest way to get that kind of very specific list, in the precise manner that you need it, would be through an API query. I do not know how the query would be structured, but you could go ask on the Developer part of the Community for advice (assuming that you or somebody on your team has the technical skills to run API queries). On the other hand, for the non-technical user (like myself), you can get pretty close to that list if you did an export in the LSI analytics engine. You would do this: Lithium Social Intelligence > Content > Top 20 (click the gear way over on the right to have the Export CSV option occur) It says 'top 20', but the export should reveal ALL of your groups. What the export will provide is the Group Name, the Group URL (which has the ID of the Group contained within the URL), and various other metrics. In regards to the Member export question, I am almost certain that this would have to be done via an API query. There is no single easy way to get that list (as far as I know) through the traditional UI.

JakeR · ‎05-18-2019

I am not too sure about having two scripts in one place, but I have never heard anybody complain about there being a limitation. No news is good news on that front? Give it a try and see what happens! Let us know the results. In regards to where it goes, there has always been a pretty specific place within the 'wrapper' where we have found that is plays nicely: ....you would add your custom code in the Page Hitbox Content text area in Studio > Community Style > Wrapper. The code in the hitbox area is placed into every page right before the close of the body tag, before all in-line core JavaScript. The excerpt above is from this TKB article.

JakeR · ‎05-17-2019

And ^ THIS ^ is why KrisS leads the league in Accepted Solutions, ladies and gentlemen! A stunning repository of knowledge! Wow.

JakeR · ‎05-17-2019

A perfectly legitimate request / question, but I do not recall ever coming across it before. As most people now the feature to 'close' one's account is found in the My Setting section: Personal > Close Account > [hit the 'close account' button] If you have single-sign-on (SSO) for your community, I am not sure how this behaves at all. But if you do not have single-sign-on, I do not even know how this really works anyway (are you banning yourself, etc?). If it is a ban, then 'yes', you can run reports on that. But because I am not precisely sure what happens, then I do not know if you can run a report on it. Sending up a bat-signal for some of the old-guard that might know the details about what happens...and if you can run a report on it (which I doubt). @MarkS @AdamN @AubreyL @LarryI @KrisS

JakeR · ‎05-16-2019

That is not normal behavior for the 'email a friend' feature. And btw, that is the normal name for the feature (or at least it used to be). Is it possible that somebody from your team changed the text properties and also put in code that would bcc the Admin? Honestly, I am not sure if that is entirely possible (and I am definitely not sure if those text properties were changed by somebody from your team or if we have changed the name of the feature), but I am thinking you should open a Support ticket for this one. It is a very mysterious problem, and I know of no configuration / setting in the Admin console that would cause this to happen.

Re: Export Group information

Re: Can I have multiple tracking scripts in the header?

Re: deleted accounts

Re: deleted accounts

Re: Help Please: Options component - Invite a Friend