jaimealberto

Joined 12 years ago

Born and raised in Tijuana, Mexico, which is the northernmost city in Mexico and the home of the Caesar Salad!! #claimtofame. I went to school at the "Technologico de Monterrey" in Monterrey, Mexico, where i obtained a Bachelor's degree in Computer Science in May of 1999. I've been with MicroStrategy since March of 2000 (over 15 years now!), all of them in the Technical Support organization, where i started as a Techcnial Support Engineer and have had multiple roles in between until my current role, which is managing our WW Customer Services team. On my main goals at MicroStrategy is to make sure that all of our customers get the best experience possible when requiring assistance with our Software. Upgrading our community is just another step in that direction where I hope we can truly create a place where our customers can not only connect with MicroStrategy, but also connect with each other, help each other out and share their MicroStrategy experiences.