We are a large B2B software company, looking to integrate our communities more deeply with our customer support web site. Does anyone have visual models, papers, articles, posts etc that show at a high level how community can/should exist within a web-based support site, alongside more static resources like documentation, etc? Looking at conceptual level for now, to help illustrate the concept. Right now, our communities are seen as, and function, very separate from our web sites. Thank you!!
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