An answer by a staff member is often not the solution though. E.g. they could ask clarification or troubleshooting questions. Also if you elevate topics with staff participation you are de-valueing those without at the same time. This could lead to over-use of mentioning to loop in (just about any) staff member or similar unwanted behaviour. And overall think about which message this sends: Do you value the opinion and expertise of non-staff community members the same way? Are the answers of staff members worth more? You can move easily from a peer-to-peer community to a public support ticket system this way where everyone is waiting for the sacrosanct reply from a staff member. I'd rather suggest you investigate something like "Validated solution" if you really want to make solutions more official and sanctioned by the brand.
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