Love the "role model community within Microsoft" part of the story. Great job @Sandy and @maikelson and the whole team of inspiring and organisation to live customer connection. And on top of all being able to back it up with such impressive value metrics. 👏
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Love the consistent TalkTalk design language applied. Combined with the playful copy and well thought through member journey from onboarding all the way through mastering being a member: This really is an outstanding piece of community customer experience evolution. WTG @Fellsteruk and team!
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