About batman

Wendy_S · ‎03-12-2019

LSI excludes bot traffic and crawlers. Community admin does not. But this is mostly the case for page views and you see it in visits, right? Or in both. Here is the list of metrics definition. https😕/community.khoros.com/t5/Lithium-Social-Intelligence-LSI/Lithium-Social-Intelligence-metric-definitions/ta-p/109853 It states it specifically for page views. I would have thought the same applies for visits however according to this post here it should not have such a big difference. https😕/community.khoros.com/t5/Lithium-Social-Intelligence-LSI/Comparing-LSI-and-Admin-metrics/ta-p/109855 https😕/community.khoros.com/t5/Support-Forum/LSI-visits-is-higher-than-admin-metrics/m-p/264474?advanced=false&collapse_discussion=true&q=LSI%20Visits%20admin%20metrics&search_type=thread Hope this helps. Wendy

MrB77 · ‎01-29-2019

Hi @batman As @JasonHill mentioned it is not only about posting, most users just "consume". What we started to do is to have a look at the Monthly active User rate (MAU) so we try to see if Users in a certain cohort (register date) come back in month 1/2/3 etc. (has to be the logged in state as we only can extract this numbers from Lithium admin, but active does not mean only posting). With this information we then try to "reactivate" users that are registered but inactive after a certain time. If you use an additional tool such as google analytics you can also track new users vs. return visitors (not only logged in users as mentioned above) which also gives you an idea how "loyal" your users are. With als this information you can start to develop a plan how to approach those different users in a different state...and maybe some of them start to post 😉 Best Jan

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Re: LSI vs Community Admin Metrics

Re: Posts vs Members