@JacobBo - Thanks! ... View more

Is a replay of this webinar available? ... View more

Hi @ChrisMeraki, Did anything ever change in regards to your experience with this? I recently added IG ads and also see duplicates. However, when expanding the Item Detail panel I can see a different (Facebook) Ad ID number applied to each. I suspect this is a result of publishing ads simultaneously using Facebook's "Asset Customization" functionality where both the FB and IG ad are bundled under a single Ad ID. In my case I'm also seeing that the IG ad the comment s are posted on is not displayed, but instead says "Comment could not be found" -Jeff ... View more

Based on discussions I've had with my Facebook reps, the Instagram Direct functionality is beinging driven by interal APIs that are not yet available to the public. They have still been unable to provide me with a timeframe for when DMs will be added to the standard API.   I'm hoping that Khoros might have more insight on the timing as a FB partner so they can implement it asap when it becomes available. Otherwise I fear it would end up being part of the 2021 roadmap.   /J ... View more