Hi Sheetal, I wanted to have this new UI changed. This is very critical that it is affecting the eye strain of the agents to work on this interface. It's too bright, if we reduce the brightness, the font is very light. Very disturbing to be honest. All the agent & operations are not happy with the way it is affecting our production because of this eye strain. Please change it. Or at least give an option to switch it to a dark mode or something.
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