Is anyone else experiencing this issue? In looking into our reporting dashboards and filtering by campaign labels, we're finding that a huge quantity of posts are missing. At first we believed this may have been a user error with someone forgetting to properly label and tag posts, until we found that they all properly appear when filtered by those same campaign labels in our content calendar, within the same date-range, and the posts did maintain the automated campaign link tracking in GA. Our company generally struggles to get value from Khoros Analytics given that the metrics never align to the native platform exports, and certain baseline metrics such as Video Views and Post Impressions are not accessible to us, so we have to reply on native excel export anyway, but we typically can at least use the Khoros reports to validate that maintaining only posts with messaging that align to the posts within our campaign label. It's always a very manual and tedious process, but now, even that minor baseline reporting functionality isn't working. Would appreciate understanding if this is anything anyone else has had to deal with. Social Analytics
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