About karolinalinda

karolinalinda · ‎04-23-2021

Hi, For us, Khoros Care turns out to be a really good place to track first-time posters. This will also catch users that replied to an existing thread. If this is a part of the Community Analytics as well, we'll be more than happy to use it! Cheers, Karolina

karolinalinda · ‎04-21-2021

Thanks @StanGromer for sharing! I don't know how this could work with our SSO protocol, but we do have a cross-resource gamification on our roadmap. This may indeed turn out to saving hours of work in the future 🙂 We'll see 🙂

karolinalinda · ‎04-21-2021

I would really, really love to avoid manual work. My team has enough of Excel spreadsheets 😛 But this can be at least a good start, maybe with some options to automate this process somehow.

karolinalinda · ‎04-20-2021

Hi everyone, The two major things we miss in the Community Analytics are statistics about labels and idea statuses. The statistics we are looking for include: - How many people follow each label - How many times each label was used in the previous month (to how many questions/ideas it was assigned) - How the product idea statuses were changing: how many "completed" were assigned last month, how many "started", etc. Did any of you find a way to get such info? Thanks, Karolina

karolinalinda · ‎04-09-2021

Thank you, @SudheeshN for the update!

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Re: Monitoring first posts

Re: Using SSO (Single Sign on) with SAML assertion with Custom profile attributes and badges

Re: How to report on labels and idea statuses?

How to report on labels and idea statuses?

Re: Analytics Data Doesn't Match

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