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karolinalinda
Online
  • 73 Posts
  • 81 Kudos Given
  • 1 Solution
  • 100 Kudos Received
Member profile

Leading the Community team at Dynatrace. Responsible for the Dynatrace forums and recognition programs. Passionate about people. A mom of two (too) energetic kids & a long-distance runner :-)

Link to my Website

Re: What are your favorite widgets you put in the right-side panel?

karolinalinda
Trusted Contributor
Thursday
Thursday
Thanks for the insights, @Chao! ... View more

Re: What are your favorite widgets you put in the right-side panel?

karolinalinda
Trusted Contributor
Wednesday
Wednesday
Hi @Chao, That's a valid point about responsive design.  As for recommended documents - I'm wondering how often those can change. Did you have any "automation" in place to update links from time to time or was everything done manually? ... View more

Re: How to calculate 'Cost Savings' within a Community

karolinalinda
Trusted Contributor
a week ago
a week ago
Hi @TeroRe, From what I remember, bots are excluded from Community Analytics. From the Khoros blog post: Page Views approximates user behavior and therefore excludes non-human requests (Web crawlers, robots, RSS feeds, REST API calls, ActiveCast calls, and LevelUp requests). A visit is one or more page views over time by a uniquely identified client (visitor).  Regards, Karolina ... View more

What are your favorite widgets you put in the right-side panel?

karolinalinda
Trusted Contributor
2 weeks ago
2 weeks ago
Hi everyone, We're thinking about making our subforums less general, and to tailor the information in there better. Currently, each board uses exactly the same widgets in the right-side panel. We want to customize this more. Since we are still in the beginning of our Khoros journey, I wanted to ask you, based on your experience, which widgets or custom components do you find most useful/valuable and which use cases you addressed with them. We're thinking of promoting webinars, maybe some documentation sections, promote valuable topics/discussions. Any suggestions and experience exchange more than welcome! 🙂 If you have some examples from your Communities, could you share? Thanks, Karolina ... View more

Re: Is there a setting so members don't go back to page 1 of board after accessing a thread?

karolinalinda
Trusted Contributor
2 weeks ago
2 weeks ago
hi @sleslie2017, I am experiencing the same issue, especially when cleaning up the forums and going through dozens of pages.  The only workaround that I use is opening the threads in a new browser tab. That way, I'm still on the last viewed page of the forum and I can browse the threads that interest me without losing the last page I visited. I hope it makes sense 😉 Cheers, Karolina ... View more
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57m ago