On a side note: for ideas, we've implemented a separate guide with good and bad practices. It's a separate page component on the idea submission screen. Designed and implemented by my amazing team members 🙂
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We have this both for questions and ideas: form.MessageEditor.field.body.placeholder = The more details you provide, the better chance for a quick reply.
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Yes, that's the problem We have the email and SSO ID and no option to delete that since the user didn't provide the username. I'll follow up with Support then. Thank you, @tyw!
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