Submitting Support Cases - HTML error
You know what would be really cool? If I could submit a support case without getting the absolutely unhelpful "your post couldn't be submitted because of invalid html code" error. First - why is it I can't submit a post if I use bold, underline, or bullets? Totally ridiculous. Second - if you won't let me use any or one of the above, WHY IS IT IN THE TEXT EDITOR AS AN OPTION? Third - thanks for making me solve the mystery of whatever html code isn't accepted, instead of yielding an actually helpful error message. I totally have time in my day for this nonsense.Ideas Page showing accepted solution
Hi Team, I have found a very strange bug today, I think which need to be fixed asap in the Lithium community. Attached is the screenshot of the bug. Today when I was reviewing one of my idea from App, there are few comments added by DerekG and DanK to this idea and in the bottom of every comment I am seeing accept as solution link. I was accessible to accept the idea and mark it as solution, where as there is no feature where we can accept it as solution for a product Idea and have the permissions to accept it. Please look into this bug and let me know if you need any help from me. Thanks ParshantAdd link to case back to support emails
It seems with the recent update to the email templates for support cases, the link to the case in the portal is no longer provided. I know you can reply directly to the emails to update the case, but often I like to click through to see the case's full details and comment history. The link in the email was the most efficient way to get there. Thanks!Bug in the Search Page
Hi Team, We observed a bug in the Community Search Page. If we had any replies to the thread it will display as "Show results in replies/Comments". If the reply link contains any link or mention the UI of the page is disturbing and if contains plain text it is working as expected. Attaching the Screenshot for your reference. Thanks, Abhishek IllindraTagging users works when it wants to.
Laptop, Windows 7, Chrome, all up to date everything. I want to tag users in posts here. I type @ sign and start typing their username....as I would if @mentioning someonw on twitter. Sometimes the name recognition engine kicks in (though very slowly...zzz wake me when it's over......) and sometimes it ignores that I started typing Name no matter how long I wait. Sometimes it works and doesn't work in the same post.Unable to post due to invalid HTML, despite only using WYSIWYG editor
I used the WYSIWYG editor to add a link, then used the "globe" icon to show the raw link (instead of the auto-suggested title of the linked page). I also added an image. I was then unable to publish my content due to invalid HTML. See screenshot. FWIW - I love the "Show URL" feature - but it needs to work!Number of notifications isn't linked.
At top right of Community, when we're logged in, we see a block status indicators. Username, pulldown, Avatar space, Bell icon, # of unread Notifications, space, Envelope icon, # of unread Inbox Messages, Help. All are linked, except for # of unread Notifications. This is inconsitent with the # of unread Inbox Messages, which is linked. I find myself wondering why a non-zero numberical indicator won't click through to something as it does just to the right and on most other sites with notifications.
