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[Session 3] Community Learning Labs: Measuring the business impact of advocacy programs
Want to turn your community members into powerful drivers of business value? Join this series to learn how. Click the link above to secure your spot then hit "attend" to let us know you're coming! Over three sessions you will learn: How community-based engagement strategies can help you discover, motivate, and activate passionate customers to begin their journeys to becoming vocal advocates. How the best companies in the world create mutually beneficial relationships by giving first and making advocates the center of their strategy A proven methodology for aligning around Advocate success first, selecting KPIs, and tying them to high-level business outcomes, and how to translate the data into storytelling for the purposes of internal buy-in, increased investment, and greater program success Save your spot!9Views0likes0Comments[Session 2] Community Learning Labs: Building a compelling advocacy program
Want to turn your community members into powerful drivers of business value? Join this series to learn how. Click the link above to secure your spot then hit "attend" to let us know you're coming! Over three sessions you will learn: How community-based engagement strategies can help you discover, motivate, and activate passionate customers to begin their journeys to becoming vocal advocates. How the best companies in the world create mutually beneficial relationships by giving first and making advocates the center of their strategy A proven methodology for aligning around Advocate success first, selecting KPIs, and tying them to high-level business outcomes, and how to translate the data into storytelling for the purposes of internal buy-in, increased investment, and greater program success Save your spot!11Views0likes0Comments[Session 1] Community Learning Labs: Activating advocacy at scale
Want to turn your community members into powerful drivers of business value? Join this series to learn how. Click the link above to secure your spot then hit "attend" to let us know you're coming! Over three sessions you will learn: How community-based engagement strategies can help you discover, motivate, and activate passionate customers to begin their journeys to becoming vocal advocates. How the best companies in the world create mutually beneficial relationships by giving first and making advocates the center of their strategy A proven methodology for aligning around Advocate success first, selecting KPIs, and tying them to high-level business outcomes, and how to translate the data into storytelling for the purposes of internal buy-in, increased investment, and greater program success Save your spot!17Views0likes0CommentsLaunching on Khoros Communities Session #4: Launching Best Practices | Instructor-Led Training
We are excited to announce live training on Launching Best Practices in Khoros Communities are coming in June 2025! Wednesday, June 4, 2025 Early Session: 7 am CDT / 12 pm UTC Late Session: 12 pm CDT / 5pm UTC Engagement communities play a vital role in retaining and keeping your customers satisfied in an ever-changing digital world. Khoros Communities Aurora delivers a sleek, modern, and high-performance system that adheres to community best practices while still giving brands complete flexibility to make changes or updates to address their ongoing needs. Take a deeper dive into best practices around promoting your community, creating your community guidelines, and other general best practices to consider when migrating or upgrading your community. After completing this course, you will: Be prepared to create your community promotional plan Have a better understanding of how to create your community guidelines Whether you are preparing for your upgrade to or launch on Khoros Communities Aurora or simply learning more about the process, we are here to help. Did you miss the first three sessions in this series? Review the Q&A and access recordings through the following links. Launching on Khoros Communities ILT Series: Why Khoros Communities Aurora? Launching on Khoros Communities ILT Series: Preparing to Launch Launching on Khoros Communities ILT Series: Executing the Launch18Views0likes0CommentsEdit Link Associated with Logo in Header in Aurora
In Auroa, it would be beneficial to be able to edit the link associated with the logo in the header, i.e. instead of pointing to community home, point to a product site. This will also not allow real estate on the navigation bar to not be taken up by linking externally.Khoros Communities Spring Product Update Webinar
Review the recent Khoros Communities Spring Product Update to learn about key releases from the past year, in-progress initiatives, and a teaser of strategic concepts we’re investing in. Khoros product leads opened up for Q&A on the latest Khoros innovations for the Khoros Communities solution. Don’t miss your opportunity to learn about recent releases, new product enhancements, and future roadmap directly from the Khoros product team.234Views0likes0CommentsAI generated assistance on search results page
Saw this on a competitors offering and it seems a very simple and effective way to help community members. At the top of the search results page, have an AI-generated answer to the search result, preferably also with attribution to the TKBs or community discussions the answer drew upon. Eg if I search "how to set up MFA" I am going to get much more assistance from an AI-generated answer rather than a list of results that mention MFA. Jason55Views4likes7CommentsFrequent logouts on mobile / trouble logging in
I've been having trouble with Atlas on my iPhone (Safari). It logs me out frequently (probably once a day?). When I try to log in (with the correct credentials; they're saved in 1Password and work fine on my desktop), it says "please correct the highlighted fields" but there aren't any highlighted fields to correct. Sometimes, eventually, magically, after a couple of page refreshes I am logged in. Is anyone else having similar trouble? I suppose my "idea" here is - make the login work as expected on mobile, and don't log me out so frequently?289Views0likes7CommentsImprove solution display in topic layout
If a topic is solved then Atlas shows the reply marked as a solution right below the first message. But there's no UX element introducing this fact. It's just a text box following the topic start message with the only indicator that after that text box the same "Marked as solution" indicator is shown like further down in the thread. See example on the right. Can we please get a section / panel title for the solution list, e.g. either "X solutions" or "Showing solutions first" and also get a CSS class name for this PaneledItemList so customers can style this section differently.24Views1like1CommentRecent content feature
Hi, in the recent content feature, we can only select either all content types or just one. It would be great to have the flexibility to choose multiple specific options, like questions and blogs, but exclude others such as ideas. Could we please look into allowing this? Thanks!16Views1like2Comments
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