1. Create a Text Trigger
To get started we first need to create an intent or text trigger. Create a new flow and drag and drop a text trigger onto your canvas. Give a name to your intent and save your design.
2. Train your intent
One of Flow’s key features is our natural language understanding. By adding training examples to an intent your AI will start learning concepts.
To add training examples, click on the train button within your text trigger. The AI start working when you have more than 5 examples. It is recommended to add more examples to increase performance. When working with intents that have a similar sentence structure you might want to consider Using Entities.
3. Re-use your intent
You’ve defined your intent and you can now use it within different flows. To reuse your intent head over to a new flow or step where you would like to reuse it. Now drag and drop a new text trigger onto your canvas and save your design.
After saving your design you can now select your text trigger. In the right pane, you can give your intent a title and link it to an existing trained intent.