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Anyone using Google Translate?

Hi, 

Anyone using Google translate on their Communities? I interested to find out if this is something that has worked well and if you have any suggestions and learnings from the experience.

 

Jbid

6 Replies 6
Advisor

Hello,

 

We have actually suggested to our users to use browser translations when the wanna read in their language! We don't know if they're doing it but because our community is in english, it is something we did! 🙂 

Hi,

We use the iTalent connector for translation. It is setup to use Google translation. We think it does a decent job based on reading the English text of non-English submitted messages. The translation is currently based on a user's language setting in the Community. I don't think many know they can change it from the default value of English.

You can visit community.jmp.com to give it a try.

If you haven't already, you may want to read Global Community using automated translations 

I'm hoping that people using Chrome will help our users who don't speak/write English use the site in their native language.  I was actually wondering how we could detect their browser and suggest using the site with Chrome if we detect their browser language to not be set as English. 

the iTalent website is out of date and it makes me wonder if they're even up to date on support so I'm a bit skeptical of them

@Ryan_Gilmore Curious what the cost is on a yearly basis for iTalent? Send a PM if you prefer to keep it private. Thanks

Contributor

I'm also curious about the cost of iTalent's solution - @MarkAtTruth / @Ryan_Gilmore are you able to share this info (through DM is fine!). Thank you!

@jswo We ended up using the language pack from Khoros and creatively incorporated suggestion of using Chrome Browser and Google translate to bring our Hermes implementation as close as we could to what we need. 

I don't know what the cost would have been for iTalent but it would have been over what I could spend. With using Chrome I think it autotranslating user generated content to a person's language should suffice. 

Ideally with Aurora all things will be able to be translated (top nav included) other than user generated content. I believe Safari has some translation functionality as well but we just decided to suggest everyone uses chrome.

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