Public
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
New Commentator

Move or Copy feature is not working

Hey there! One of most helpful resource of Khoros for me is the copy or move function, but until last week looks like was enablad. I searched in the updates log and didn't found any topic related. Do you know it it was removed form the platform or if I need to setup it to enable?

 

Many tks!

3 Replies 3
Honored Contributor

Hi @paulo-victor - Are you referring to the move topic/message feature? I don't see that anything has changed with these features in the latest release 19.9.

Is it possible that something changed with a permission?

----------------------------------

Lili McDonald
Community Manager @ Amazon
Connect on LinkedIn

Hi @lilim! Probably is that function. To be more specific: now, I can't more drag and drop topics/messages between columns/days. I don't know if the account admin can restrict this kind of feature. When I drag a message, those options to copy/move don't show up. Now I need to use the copy function to open the message and edit all the informations again to create a new one.

Honored Contributor

I'm not familiar with the functionality you describe. Is it a part of the Khoros Community platform or another Khoros tool? 🤔

----------------------------------

Lili McDonald
Community Manager @ Amazon
Connect on LinkedIn

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Khoros customer? For direct assistance from our Support team, please visit the Support Forum.