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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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Kathi_Intuit

Warn to refresh or show when some is typing

In our current community we run AMA (ask me anything) sessions and it tells us when someone it typing or we need to refresh. We are moving to Lithium and still would like to run the AMAs however, it d...
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mvanpelt

Usage Metrics

We'd like to focus more on Community data in 2019 and don't feel like we have adequate guidance on which metrics we should be looking at. We use our Community as a support mechanism for our customers,...
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WanderP

How to identify the user who adds a tag in a post?

Hello, guys.By any chance,  you know if it is possible to identify who is the user who added a tag in a post?There is somebody using the tags for SPAM messages in our community, and we don't know how ...
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Wendy_S

Using Chatbot / AI in communities

Hi All,   A similar discussion today led me to post this question here. It's about the recent development with (chat) bots and community integration. I am convinced there are opportunities to simplify...
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TeroRe

Moderation using AI?

Hi,I just want to hear do you use AI based moderation in your community? How well it does work and what kind of operations AI does and so on?There is several "AI moderators" in the world, here is exam...
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Leandra_N

Category Admins and Moderators using private messaging "Find Users"

Hi! I want my category admins and moderators to be able to use the "Find Users" function in private messaging. Haven't been able to find a permission I can update in their roles to give them this abil...
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suemacaluso

LSI reports - How to get spam our of page view reports

When pulling reports from LSI we do not want spam reported in our page views as it changes it to an untrue metric.  Is there a way to not include spam posts in page views.  Thanks
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BHall

Video cover photos in "masonry" view - how to improve the experience?

Has anyone used the "masonry" list view with a video-heavy/centric contest? I'm looking for a better way to get cover images on the tiles that represent a video entry.  Currently, a user would need to...
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estieg

Tracking "title edits" within Lithium

We are preparing to roll out our super user program for our GoDaddy Community, and one of the “tracks of participation” we want to make available is that of “editing titles” (we haven’t thought of a g...
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calebmt

Enable Kudos on TKB Articles

This is probably a simple solution, but I haven't been able to figure it out. How do you enable kudos on a TKB article? I've figured out how to enable kudos on COMMENTS of a TKB article....but not on ...
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