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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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jennyweigle

Example of Integrating Community Into Customer Journey

I was taking a training on Hubspot today and noticed this and thought I'd share it. What a fantastic example of integrating Community into the customer journey!          Who else has examples like thi...
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CarolineS

21.7 - header items reversed?

Hi fellow Atlas members!I am testing our community staging site, which has just been upgraded to 21.7, and I noticed that the items in the right side of our header have a reversed order on staging com...
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CarolineS

In Community Analytics, what does "(-1)" mean in the member tab?

Hi ya'll!I wanted to confirm what "(-1)" means when viewing a member-based content report in Community Analytics (where you can see per-member page views, visits , etc - see screenshot). My suspicion ...
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SonjaB

Are there metrics/stats available for how many articles a user is editing?

We use Khoros as our repository for articles. We would like to measure how many articles are being edited/updated but are unable to find metrics available in the admin panel for this.Is this available...
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vamshi9666

Unable to create message (occasions) with past time in start_time

I am trying to create / edit a occasion with new times. New times can be past one. here is the example request:fetch("/api/2.0/messages/<message-id>", { method: "PUT", headers: { "Content-Type"...
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Chao

Moving public posts to private board

Hello thereWe are planning to move some unhelpful old posts to a private board. I know the traffic for these posts will be gone. But I am a little worried that the action could generate a lot of  Goog...
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adriana4u

"Have you Posted?" - E-mail notifcation for users

Good morning, Hope to find you well. I wanted to ask if any of you has an e-mail to send to your users after they've been a while in the community but haven't posted yet? With a message like "Have you...
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TeroRe

GDPR and Right to be forgotten and old users

Situation:You have old user, I mean user who have joined community for example 10 years ago. Time before GDPR, even time before @mentions. User have posted for example 5000 or 10 000 posts. Users have...
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corey_r

Add image as attached in email templates

I'm looking to embed images in email templates vs using <img src=""/>. Can anyone help me understand how to do this? Thanks
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n_matias

Who marked the AS?

Hi all,do we have a way to find out who marked a reply as Accepted Solution?we have reasons to believe a member is marking his own replies as AS to rank up.Thanks,
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