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Consumer-to-Consumer Relationships Live! RIP Traditional CRM

Lithium Alumni (Retired)

 

 

Since our founding, Lithium has been all about driving business results. We’ve never lost sight that customers demand results from their digital and social investments. In Capgemini’s new Digital Transformation Review featuring our CEO, Rob Tarkoff, you’ll dive into the concept of social communities and how they can add more value to a business.

 

You will get a deeper look into what is driving customer-to-customer (C2C) relationships and how, as a brand, it is essential to not only guide these conversations but to help enable the dialogue and listen in. 

 

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Learn how to transform your company into a customer centric organization, Rob’s predictions for the future of social crm solutions and more by reading the full interview here (please scroll to pg. 46).

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