I’d like to take this opportunity to share a message from the Khoros Facebook page, showing support for anybody who has been affected by racial injustices:
“We’re all connected.
When one of us hurts, we all hurt.
It has to stop.
The Khoros team stands in solidarity with the Black community in the fight for racial equality and social justice. We’re donating to The Center for Social Inclusion to help advance this important work, and we’re grateful for their leadership and the many others who are teaching us how to be better citizens.”
I'm extremely proud to work for a company that is willing to stand up for justice. Everyone be safe, take care of yourself and your community, whether it’s online or offline.
As you continue to support your customers during this crisis, let us know what is or isn’t working or what we could do to help in our Crisis Tips section.
Welcome to the Atlas highlights for May.
We launched the redesigned Atlas landing page at the beginning of May, and many members wanted to know about how we made our decisions. We are proud to share our Atlas Redesign Story with everyone, which focuses on how the team approached decisions and plans.
Khoros Engage is going virtual this fall. We feel this is the best path to deliver the content and connections you expect while keeping you, your colleagues, and our employees safe.
May ended with the surfacing of numerous sensitive issues for the public, all of which can affect your brand. @AnastaciaD provided some tips on monitoring the overall conversation to help inform your social strategy.
@AdamP put together a six-part series of most commonly used features of our Intelligence product to help your day-to-day. Be on the lookout for the next installment. Step 1, Step 2, Step 3.
Have you been curious about accessibility requirements for user experience? @Finney0225 asked the community, and @RahulHa and @MrB77 gave excellent resource options that could help out
We love it when members share their original content. Check out @BrianOblinger’s community-focused podcast, with topics ranging around ‘post-pandemic predictions’ and ‘getting a job in community.’
*Great Read* 3 actions brands should take to prepare for the world that is coming, put together by @JacobBo , @ChristyK , @PeterS, and @Kevin.
Don’t miss out on your chance to sign up for the Building Next-level Customer Engagement with Messaging & Chat webinar on June 10th and 11th.
Thank you, everyone, for your contributions to Atlas last month! A special thanks to our Top Contributors in May, @StanGromer, @CarolineS, @jeffshurtliff, @DanK , @etchen.
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