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[Podcast] Secrets of a True Customer Engagement Platform

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Having a community superpower is a great goal — but it’s not an endpoint.

Creating a customer engagement platform that runs user groups, events, support, marketing, eLearning, and a community-driven by a growth mindset… that’s the real objective.

In this episode, Scott K. Wilder (@skwilderHS), Head of Customer Engagement and Community at HubSpot, discusses evolving a community into a true customer engagement platform.

Check out these resources we mentioned during the podcast:


To hear more interviews like this one, subscribe to Titans of Customer Engagement on your favorite podcast platform. 

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