When Visa opened its network through APIs, they needed a way for external developers to connect to the Visa Developer team, interact with each other, be inspired, and get educational and support articles.
Visa sought out the Lithium platform to provide a forum-centered, support community where discussions could be had, engagements would be made and inspiration could occur for developers across the globe.
Visa has seen wonderful results from their community:
124% increase in users
25% increase in CHI score
1300% increase in kudos from our members
Most visited page in the platform
and are currently working with their regional marketing teams to find a means to build regional-specific content to be sure those developers find a home in the community.