ContributionsMost RecentMost LikesSolutions5 Social Media Management Boosts for 2017 Most marketers know that 89% of companies expect to compete mostly on the basis of customer experience. A Day in the Life of a Social Media Manager Lithium’s social media lead, Janice Kim, offers tips and best practices. Re: Lithys 2016: Telkom - Community Design of the Year - Status changed to: 2016 Lithy FinalistRe: Lithys 2016: Google Advertiser Community - Community Design of the Year - Status changed to: 2016 Lithy FinalistRe: Lithys 2016: Fido (Rogers Communications) - Support Savings MVP - Status changed to: 2016 Lithy FinalistRe: Lithys 2016: AT&T - Support Savings MVP - Status changed to: 2016 Lithy FinalistRe: Lithys 2016: ScottishPower - Excellence in Customer Satisfaction - Status changed to: 2016 Lithy FinalistRe: Lithys 2016: Comcast - Excellence in Customer Satisfaction - Status changed to: 2016 Lithy FinalistRe: Lithys 2016: Optus - Social ROI Titan - Status changed to: 2016 Lithy FinalistRe: Lithys 2016: Fitbit - Social ROI Titan - Status changed to: 2016 Lithy Finalist