SebastianR
Khoros Staff
Joined 6 years ago
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Re: Transition Existing Surveys on X (formerly Twitter) before June 24
jmarston and katap - Currently those replies would not count towards your CSAT or NPS scores and could trigger a new conversation. I have raised a feature request on katap's behalf and will add your CSM WillR to this request for visibility. We can then update you directly if/when this behaviour changes, as i suspect you'd want. Thanks for your question/feedbackRe: Upcoming Deprecation of Facebook Data Field
bsheen - is there an opportunity to tie two users manually via the author section? I think currently there's only one facebook field, but maybe we can make it possible for users to link Authors across different pages manually the same way we would across different networks?
