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CMAD: Career Advancement & Education Resources in Atlas

Community Manager Community Manager
Community Manager

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Community management is a pretty fast-paced and ambiguous job. There are many topics to cover, and it isn’t exactly an established degree or even a certification program. In order to help all of our fellow Community Managers out there, from novices to experts, we put together a list of our favorite articles in Atlas.

 

 

Getting started 

Education

Starting Out on the Community Journey

Community, Everywhere Webinar

5 Examples of Great Online Communities and What Makes Them Work

How Online Communities Improve Every Stage of the Customer Journey

 

Staying Current

5 Must-Hear Podcasts for Community Managers

Digital Trends for 2020 Every Brand Should Know

 

Community Growth

Expert Advice on Planning For Future Community Growth: Engage 2019 Session Recap

 

Measuring 

Measure the Impact of Your Community

Sneak Peek: Defining your path with the Khoros Customer Engagement Maturity Model

 

Strategy 

4 Steps to Building a Killer Digital Customer Experience Strategy

 

Engagement 

How to Increase Engagement Within Your Online Community

Unlocking Community Engagement

Webinar Recap: Community Engagement with Cloudera and The Community Roundtable

5 Principles Behind Great Customer Engagement

 

Gamification

Gamification Best Practices from 3 Leading Brands

Gamification: Turning Rewards and Recognition into Brand Engagement

 

We will continue to help grow this body of work. We have dozens of experts with over a decade of experience building some of the world’s greatest communities here at Khoros, but we also know the field is expanding and that YOU have some of the best and most up to date ideas out there.

What are some of your favorite resources and articles?