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Khoros Marketing

Use our open Marketing solution to turn connections into customers and customers into champions.

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Khoros Care

Learn about Response, Publishing, and broader social marketing/social care strategies.

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Khoros Communities

Leverage the power of the crowd, build deep relationships with your customers.

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How do I exclude replies from the count of Ideas in a board, and only show number of actual Ideas. I have a set of Ideas boards in different categories. The list of boards shows a count of posts, but this count also includes replies to the ideas. For example, Board A says "8 Ideas" but the board actually only contains 2 ideas, with a total of 6 re... by dpowles Occasional Advisor in Khoros Community Discussions latest reply 7 hours ago	0	10
How do we calculate Deflection and Self Service calculation? I was looking for some insights on how to Calculate Customer Self Solve and the number of cases deflected through Community? by prakashbindra New Commentator in Strategy posted on yesterday Call Deflection Case deflection metric ROI Self Service self solve	0	0
Signature analytics Hey everyone, I was wondering if there's any way to see the number of members or a % of how many community users are using their signature? Cheers, Nick by NickQuinn New Commentator in Khoros Community Discussions latest reply yesterday	0	1
A Message from Khoros’ New CEO, Jack Blaha Hi everyone, my name is Jack Blaha and I’m honored to share that I’ve joined Khoros as CEO. I’m thrilled to be here and join this dynamic space. As more and more brands are realizing their growth depends on their reputation in the market, there’s nev... by JackB Khoros Staff in Khoros View Blog latest reply yesterday	40	10
Re: Customizing Welcome Email Response for new users that register to our community... Hello, wonderful Lithosphere community 🙂Can anyone help me out on this? I've been racking my brain trying to figure out how I can customize the Welcome Email response that new users get once registering for our community?Right now, it's a pretty gen... by jhaze Frequent Advisor in Khoros Community Discussions latest reply yesterday	0	10