Here you will learn how customer care is the future and how to prioritize it in your overall strategy. You’ll leave feeling like a master of digital CX, walking away with how to:
The agenda includes presentations by expert corporate speakers, year-round research findings, and like-minded leaders talking about the what makes or breaks success with SMM. You'll walk away with key insight into what the top marketers are chatting about.
Conference-goers will get the opportunity to deep-dive into: