September 14 - 15, 2022 | Virtual & In-Person
Khoros is excited to sponsor the 2022 CMX Summit: Thrive held virtually and in-person at the Fox Theater in Redwood City, CA. Two-days dedicated to community thought leadership and networking.
We hope to see you at our in-person or virtual booth and session on Thursday, September 15.
Make it Stick: Keep your Community by measuring value, not just ROI
Jon Wishart, Business Value Director
@BrianOblinger , Community Strategist
Demonstrate ROI or lose resources and potentially even your brand's whole community. It’s true that ROI measurement is a requirement, but a broader representation of value to the business creates a truer picture of community. This session will show how community teams can repurpose traditional community ROI measurement into overarching community value measurements. I hope you leave our discussion with an approach and roadshow that shows brands how to recognize the monetary benefits of a community...and make it stick!