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CMAD: Career Advancement & Education Resources in Atlas

Retired Community Manager


Community management is a pretty fast-paced and ambiguous job. There are many topics to cover, and it isn’t exactly an established degree or even a certification program. In order to help all of our fellow Community Managers out there, from novices to experts, we put together a list of our favorite articles in Atlas.



Getting started 


Starting Out on the Community Journey

Community, Everywhere Webinar

5 Examples of Great Online Communities and What Makes Them Work

How Online Communities Improve Every Stage of the Customer Journey


Staying Current

5 Must-Hear Podcasts for Community Managers

Digital Trends for 2020 Every Brand Should Know


Community Growth

Expert Advice on Planning For Future Community Growth: Engage 2019 Session Recap



Measure the Impact of Your Community

Sneak Peek: Defining your path with the Khoros Customer Engagement Maturity Model



4 Steps to Building a Killer Digital Customer Experience Strategy



How to Increase Engagement Within Your Online Community

Unlocking Community Engagement

Webinar Recap: Community Engagement with Cloudera and The Community Roundtable

5 Principles Behind Great Customer Engagement



Gamification Best Practices from 3 Leading Brands

Gamification: Turning Rewards and Recognition into Brand Engagement


We will continue to help grow this body of work. We have dozens of experts with over a decade of experience building some of the world’s greatest communities here at Khoros, but we also know the field is expanding and that YOU have some of the best and most up to date ideas out there.

What are some of your favorite resources and articles?

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Last update:
‎01-20-2021 04:22 AM
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